Fancel

Terms of Service

Last Updated: June 19, 2026

Welcome to Fancel, a service operated by Fanshift. By accessing or using our platform, you agree to comply with these Terms of Service ("Terms"). If you do not accept these Terms, please do not use the Service.

1. Definitions

  • "We", "Our", "Us": refers to Fanshift, operator of Fancel.
  • "Service": refers to the Fancel platform and all its available features, including the website at https://fancel.ai, browser extension, desktop applications, and related tools.
  • "User": refers to any person or entity using the Service, including Creators, Agencies, and Agency Members.
  • "Account": refers to the User's registered account on the Service.
  • "Agency": refers to a business entity or individual that manages one or more Creator accounts through the Service.
  • "Creator": refers to a content creator whose third-party platform account is connected to the Service.
  • "Fan": refers to an end-user of a third-party platform (such as OnlyFans) who interacts with a Creator.
  • "Platform": refers to third-party platforms (such as OnlyFans) whose accounts may be connected to the Service.
  • "Credits": virtual balance usable within the Service for subscriptions and paid features.
  • "Content": refers to any data, text, images, media, scripts, templates, or other material uploaded to or generated within the Service.

2. Eligibility

Access to the Service is reserved for individuals who are at least 18 years old. By using the Service, you represent and warrant that:

  • You are at least 18 years of age.
  • You have the legal capacity to enter into a binding agreement.
  • You are not prohibited from using the Service under any applicable law.
  • If you are acting on behalf of an organization, you have the authority to bind that organization to these Terms.

3. Account Registration and Security

  • Creating an account requires providing accurate and complete information. You are responsible for maintaining the accuracy of your account information.
  • You are responsible for maintaining the confidentiality of your login credentials and for all activity that occurs under your Account.
  • You must notify us immediately of any unauthorized use of your Account.
  • We reserve the right to suspend or terminate accounts found to contain false or misleading information.
  • You may not share, sell, or transfer your Account to another person.

4. Service Description

Fancel is a software-as-a-service platform that provides tools for managing content creator accounts on third-party platforms, including:

  • Chat management and messaging tools
  • Fan analytics and audience insights
  • AI-powered automated chat features
  • Media vault management
  • Fan list segmentation
  • Scripts and selling workflow automation
  • Notification and alerting systems
  • Team collaboration and role-based access

The Service interacts with third-party platforms through credentials and session data provided by the User. All actions performed by the Service on third-party platforms are initiated on behalf of and attributable to the User. You acknowledge that you use the Service's integrations with third-party platforms at your own risk and are responsible for configuring, verifying, and supervising all actions performed on your third-party accounts, including those initiated by AI-powered features.

5. Beta Services

The Service is currently offered in a closed beta phase. By participating in the beta, you acknowledge and agree that:

  • Invitation Only: access to the beta is granted at our sole discretion and may be revoked at any time.
  • Provided "As-Is": beta Services are provided for evaluation purposes and may contain bugs, errors, and incomplete features. The Service may be unstable, and features may change or be removed without notice.
  • No Uptime Guarantees: we do not guarantee any level of availability, performance, or reliability during the beta period.
  • No Data Preservation Guarantee: while we take reasonable measures to protect your data, we cannot guarantee that data will not be lost during the beta period due to bugs, system changes, or unforeseen issues.
  • Free of Charge: the beta is provided at no cost. Pricing will be introduced when the Service transitions to general availability, and you will be notified in advance.
  • Right to Discontinue: we may modify, suspend, or discontinue the beta at any time, for any reason, without prior notice or liability.
  • No Obligation to Launch: participation in the beta does not obligate us to release a final version of the Service or any specific feature.
  • Feedback: if you provide suggestions, ideas, bug reports, or other feedback regarding the Service, you grant us an unrestricted, perpetual, irrevocable, royalty-free license to use, modify, and incorporate such feedback for any purpose without any obligation or compensation to you.

This section applies during the beta period and will be updated or removed when the Service transitions to general availability.

6. License Grant

We grant you a limited, non-exclusive, non-transferable, revocable license to access and use the Service for your internal business purposes, subject to these Terms.

You may not:

  • License, sell, lease, or commercially exploit the Service.
  • Use the Service to develop a competing product or service.
  • Interfere with the integrity, performance, or security of the Service.
  • Access the Service through automated means (bots, scrapers) other than through our provided interfaces.

7. Payment Terms

This section will take effect when paid features are introduced. During the beta period, the Service is provided free of charge.

  • Subscriptions: Users may subscribe to paid plans as displayed within the Service. Subscription fees, billing periods, and available plans are as shown at the time of purchase.
  • Credits and Balance: Users may purchase Credits or add funds to their account balance. Credits may be used toward subscriptions, paid features, and applicable fees within the Service. Credits do not constitute a bank deposit, stored value, or electronic money and have no monetary value outside the Service.
  • Commissions: the Service may charge commissions on certain transactions as described within the Service. Applicable commission rates are displayed before any transaction is confirmed.
  • Free Trial: we may offer a free trial period for certain features. At the end of the trial, you will be notified before any charges apply.
  • Refunds: refunds may be issued at our discretion. Where a refund is granted, it may be provided as a credit to your account balance rather than a cash refund to your original payment method, except where prohibited by applicable law.
  • Price Changes: we reserve the right to modify pricing upon reasonable notice. Price changes apply only to future payments and will not affect previously paid periods.

8. User Content and Intellectual Property

  • Your Content: you retain ownership of Content you upload or create within the Service, including scripts, templates, notes, and configuration data.
  • License to Us: by uploading or processing Content through the Service, you grant us a non-exclusive, worldwide, royalty-free license to use, host, store, reproduce, and process such Content solely for the purpose of providing and improving the Service. This license remains in effect only during your use of the Service, except where retention is required for legal or technical reasons.
  • Our Intellectual Property: all intellectual property rights in the Service, including the software, interface, design, algorithms, and documentation, are and remain our exclusive property.
  • Third-Party Content: you are responsible for ensuring that you have the right to upload any Content and that it does not infringe on third-party rights.

9. Prohibited Activities

You agree not to:

  • Use the Service for any unlawful or fraudulent purpose.
  • Violate any applicable law, regulation, or third-party rights.
  • Attempt to access other Users' data or unauthorized sections of the Service.
  • Reverse engineer, decompile, or disassemble any part of the Service.
  • Circumvent or interfere with security features or access controls.
  • Store, transmit, or process malicious code through the Service.
  • Share or sell your Account credentials.

We reserve the right to suspend or terminate your Account if you breach these rules.

10. Content Moderation

To maintain a safe, lawful, and respectful environment, the following content rules apply to all interactions facilitated by the Service, including AI-powered messaging:

  1. No Real-Life Meetings: the Service must never be used to facilitate, encourage, or suggest real-life meetings or physical interactions between creators and fans. All interactions must remain virtual.

  2. Prohibited Content Themes: the following content is strictly prohibited in any messages, scripts, or AI-generated responses:

    • Content involving or referencing minors in any sexual context.
    • Incestuous themes or family-related sexual roleplay.
    • Zoophilia, animal abuse, or animal-related sexual content.
    • Non-consensual scenarios, coercion, or slavery-themed sexual content.
    • Content involving bodily waste or similar material.

  3. Compliance with Platform Rules: you agree to comply with the terms of service, community guidelines, and content policies of any third-party platforms connected to the Service.

  4. Enforcement: we reserve the right to immediately suspend accounts and log violations of this content policy. Repeated or severe violations may result in permanent termination of your Account.

11. AI-Powered Features

The Service includes AI-powered features, including but not limited to automated chat responses, conversation analysis, and content suggestions.

By using these features, you acknowledge and agree that:

  • AI-generated content may be inaccurate, inappropriate, or incomplete.
  • You are solely responsible for reviewing, verifying, and approving all AI-generated content before it is sent or published on any third-party platform.
  • We make no representations or warranties regarding the accuracy, completeness, or suitability of AI-generated content.
  • We shall not be liable for any consequences arising from AI-generated content, including but not limited to account restrictions, bans, or penalties imposed by third-party platforms.
  • Message content and conversation data may be processed by third-party AI service providers to generate responses and insights. These providers are contractually prohibited from using your data for their own purposes.

12. Third-Party Platforms

The Service may interact with accounts on third-party platforms (such as OnlyFans). You acknowledge and agree that:

  • The Service is not affiliated with, sponsored by, or endorsed by any third-party platform.
  • All actions performed by the Service on third-party platforms are performed on your behalf and at your direction. You are solely responsible for ensuring that your use of the Service complies with the terms of service of any connected third-party platform.
  • We shall not be held responsible for any errors, malfunctions, or unintended actions caused by the Service on your accounts on third-party platforms.
  • We are not liable for any account suspensions, restrictions, bans, or other penalties imposed by third-party platforms as a result of your use of the Service.
  • You use the Service's integration with third-party platforms at your own risk.

13. Disclaimer of Warranties

THE SERVICE IS PROVIDED ON AN "AS IS" AND "AS AVAILABLE" BASIS WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING BUT NOT LIMITED TO WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, THAT DEFECTS WILL BE CORRECTED, OR THAT THE SERVICE IS FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS.

NO ADVICE OR INFORMATION OBTAINED FROM US SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THESE TERMS.

14. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY APPLICABLE LAW:

  • WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF REVENUE, PROFITS, DATA, BUSINESS OPPORTUNITIES, OR REPUTATION, ARISING FROM OR RELATED TO YOUR USE OF THE SERVICE.
  • OUR TOTAL AGGREGATE LIABILITY ARISING FROM OR RELATED TO THESE TERMS OR YOUR USE OF THE SERVICE SHALL NOT EXCEED THE GREATER OF (A) THE TOTAL FEES PAID BY YOU TO US IN THE TWELVE (12) MONTHS PRECEDING THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (USD $100).

These limitations apply regardless of the legal theory on which the claim is based, whether we have been advised of the possibility of such damages, and even if a remedy fails of its essential purpose.

15. Indemnification

You agree to indemnify, defend, and hold harmless Fanshift, its affiliates, officers, directors, employees, and agents from and against any claims, damages, liabilities, losses, costs, and expenses (including reasonable legal fees) arising from:

  • Your use of the Service.
  • Your breach of these Terms.
  • Your violation of any applicable law or third-party rights.
  • Content, messages, or communications created, sent, or displayed by you or on your behalf through the Service, including AI-generated content.
  • Any claims by third parties (including third-party platforms, fans, or data protection authorities) relating to your use of the Service.

16. Termination

  • By You: you may stop using the Service and request account deletion at any time by contacting us at [email protected].
  • By Us: we reserve the right to suspend or terminate your Account at any time, with or without cause, including for violation of these Terms, fraudulent activity, prolonged inactivity, or at the request of law enforcement.
  • Effect of Termination: upon termination, your license to use the Service ends immediately. Your data will be deleted in accordance with our Privacy Policy, except where retention is required by law.
  • Survival: Sections 8 (Intellectual Property), 13 (Disclaimer of Warranties), 14 (Limitation of Liability), 15 (Indemnification), and 18 (Governing Law) shall survive termination.

17. Service Availability and Maintenance

  • We aim to provide reliable access to the Service but do not guarantee uninterrupted availability.
  • Maintenance, updates, and improvements may cause temporary downtime.
  • We are not liable for losses due to service interruptions, whether planned or unplanned.

18. Governing Law and Dispute Resolution

  • Governing Law: these Terms are governed by the laws of the country of Georgia.
  • Amicable Resolution: in the event of a dispute, you agree to contact us first to attempt an amicable resolution before taking legal action.
  • Jurisdiction: any dispute arising from these Terms shall be subject to the exclusive jurisdiction of the courts of Tbilisi, Georgia.

19. General Provisions

  • Entire Agreement: these Terms, together with the Privacy Policy, constitute the entire agreement between you and Fanshift regarding the Service.
  • Amendments: we reserve the right to modify these Terms at any time. Users will be notified of material changes via email or through the Service. Continued use after notification constitutes acceptance of the updated Terms.
  • Severability: if any provision of these Terms is held invalid or unenforceable, the remaining provisions shall remain in full force and effect.
  • Assignment: you may not assign or transfer your rights under these Terms without our prior written consent. We may assign our rights to an affiliate or successor entity.
  • Waiver: our failure to enforce any right or provision of these Terms shall not constitute a waiver of that right or provision.
  • Force Majeure: we shall not be liable for any delay or failure to perform resulting from events beyond our reasonable control.

20. Contact Information

For questions regarding these Terms, contact us at:

Fanshift Email: [email protected]